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Effective Date: January 20, 2026

OfficeSpot Privacy Policy and SMS Marketing Terms

This Privacy Policy and SMS Marketing Terms (the “Policy”) explains how OfficeSpot (“OfficeSpot,” “we,” “us,” “our”) collects, uses, stores, and shares information when you interact with us through our phone number, SMS/text programs, website, forms, email, and related services.

1) Scope and Acceptance
By (a) providing your mobile number, (b) texting us, (c) opting in to receive messages, (d) submitting a web form, or (e) otherwise interacting with OfficeSpot, you agree to this Policy.
If you do not agree, do not provide your information and do not opt in to SMS

2) Information We Collect

We may collect and store the following categories of information:

A. Contact & Identity Data

● Mobile phone number

● Name

● Email address

● Company name

● Other identifiers you provide

B. SMS / Communications Data

● Message content (inbound/outbound)

● Timestamps, delivery status, carrier information, logs

● Opt-in/opt-out history, opt-in method/source, consent records

C. Website / Form Data

● Information submitted through website forms and inquiries

● Basic device and usage data collected by standard web technologies (as enabled), such as IP address, browser type, and pages visited

You are responsible for the accuracy of the information you provide.

3) How We Use Your Information We use information for legitimate business purposes, including to:
● Send SMS messages you requested or consented to receive (including marketing, promotions, availability, and updates)
● Provide customer service and respond to inquiries
● Create and maintain OfficeSpot-owned internal marketing lists (including email lists and CRM systems)
● Operate, analyze, and improve our marketing and communications
● Maintain compliance records (including proof of consent and opt-out requests)
● Prevent fraud, protect our rights, and enforce our agreements

4) Internal Marketing Lists (You Explicitly Agree)
If you provide your phone number and/or email address, you agree that OfficeSpot may store and use that information in its internal databases and lists for communications and marketing by OfficeSpot.
Email opt-out: You can unsubscribe from marketing emails at any time using the unsubscribe link or by emailing [email protected]. SMS opt-out: You can stop SMS at any time by replying STOP (see Section 6).

5) Sharing of Information (No Marketing Share of Mobile Data)
We do not sell your personal information.
We do not sell, rent, share, or disclose your mobile information to third parties or affiliates for their marketing or promotional purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose.

We may share information only in these limited situations:

A. Service Providers (Permitted, Restricted Use)
We may share information with vendors that perform services for us (such as SMS platforms, email platforms, CRM tools, hosting, and analytics). These providers may access information only to provide services to OfficeSpot and must protect it and not use it for their own marketing.

B. Legal / Compliance and Protection
We may disclose information if we believe disclosure is necessary to comply with law, respond to lawful requests, protect safety, prevent fraud, or protect OfficeSpot’s rights, property, operations, or customers.

C. Business Transfers
If OfficeSpot is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

6) SMS Marketing Disclosures (Consent, STOP/HELP, Rates)
Consent: By opting in, you authorize OfficeSpot to send SMS/text messages to the number you provided, including marketing messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
Opt-out: Reply STOP to cancel at any time. You will receive a confirmation message and no further messages will be sent (except those necessary to confirm your opt-out or as required by law).
Help: Reply HELP or email [email protected]. Carrier disclaimer: Carriers are not liable for delayed or undelivered messages. Authorized user: You represent that you are the authorized user of the mobile number provided and that you have authority to consent to receive texts at that number.

7) Important: No Guarantees; Operational Messaging Text messaging is not always secure or reliable. Delivery may fail due to factors outside our control (including carrier issues, device settings, or network outages). Do not send sensitive personal information by SMS.

8) Data Retention (Compliance-First)
We retain information as long as reasonably necessary for business operations and legal/compliance purposes. We may retain consent records, opt-in/opt-out history, and communication logs as needed to demonstrate compliance, resolve disputes, prevent fraud, and enforce this Policy.

9) Security
We use commercially reasonable safeguards designed to protect information. No system is perfectly secure. By using our services, you acknowledge that you provide information at your own risk.

10) Your Rights and Requests
You may request access, correction, or deletion of certain information by contacting [email protected]. We may deny or limit requests when permitted by law, including where we must retain data for legal compliance or dispute resolution.

11) Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

A. Informal Resolution First
Before initiating any legal proceeding, you agree to contact us at [email protected] with a brief written description of the dispute and your requested relief. The parties will attempt in good faith to resolve the dispute within 30 days.

B. Binding Arbitration
Except for the “Excluded Claims” in Section 11(C), any dispute, claim, or controversy arising out of or relating to this Policy, SMS communications, marketing, privacy, or our relationship with you shall be resolved by final and binding arbitration, not in court.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or comparable rules if AAA is unavailable).
● A single arbitrator will conduct the arbitration.
● The arbitrator may award the same individualized remedies a court could award.
● Judgment on the award may be entered in any court with jurisdiction.

C. Excluded Claims
Either party may bring an individual action in small claims court (if eligible). OfficeSpot may seek injunctive or equitable relief in court to protect its intellectual property, confidential information, or to prevent misuse, fraud, or security threats.

D. Class Action / Representative Actions Waiver
You and OfficeSpot agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

E. Severability of Class Waiver
If the class action waiver is found unenforceable, then the arbitration requirement in this Section 11 shall be null and void only as to the class/representative portion, and the remainder shall remain enforceable.

12) Limitation of Liability
To the maximum extent permitted by law, OfficeSpot will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to this Policy or SMS communications (including delivery failures, unauthorized access, or service interruptions), even if advised of the possibility. To the maximum extent permitted by law, OfficeSpot’s total liability for any claim shall not exceed $100 or the amount you paid to OfficeSpot in the prior 12 months for the specific product or service giving rise to the claim, whichever is greater.

13) No Waiver; No Third-Party Beneficiaries
Our failure to enforce any provision is not a waiver. This Policy does not create rights for any third-party beneficiaries.

14) Changes to This Policy
We may update this Policy at any time. The updated Policy is effective when posted to www.officespot.us with an updated Effective Date. Your continued interaction after an update constitutes acceptance of the revised Policy.

15) Governing Law and Venue (Non-Arbitration Matters)
This Policy is governed by the laws of the State of Ohio, without regard to conflict-of-law rules. For any dispute not subject to arbitration, you agree to exclusive venue in the state or federal courts located in Lucas County, Ohio, and you consent to personal jurisdiction there.